See below for our current open vacancies.
Contact us via email at hr@telesmart.co.nz for a copy of a Job Description.

Network Engineer

Telesmart is looking for a Network Engineer to join our Platform Operations Team based in Wellington.

As a Network Engineer for Telesmart you will be responsible for supporting our growing customer base, maintaining existing networks and internal platforms, and working with other Telesmart teams on new projects.

Your duties will include level 1 support for all of our network, voice and compute platforms. You will also assist the rest of the Platform Operations team and the wider company with design, provisioning, operations and maintenance tasks with respect to customer facing or internal projects.

You will need to have 1-3 years experience, the equivalent of a bachelor’s degree in Information Technology and either Juniper or Cisco network associate qualifications.

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Service Desk Agent

Telesmart is looking for a Service Desk Agent to join the Professional Services Team to be based in our Wellington office.

Telesmart are expanding and improving on how we work, and we are looking for an additional Service Desk Agent to provide a professional service for Telesmart’s clients utilising our strong processes within the Service Desk. This would be done through managing and monitoring the types of requests that are being handled and how they are progressed through to completion.

There is a new requirement to also build and develop our IT Management practice. The role will include delivering this service as well as troubleshooting issues that occur.

You would ideally have had 1 years’ experience on a Help/ Service Desk and Microsoft (Server/Office365) skills or certifications. Networking experience is not a prerequisite but an added advantage.

Personal attributes are; a positive can-do attitude, customer focus, willingness to learn, being a fast pace learner and reliability.

Telesmart work on staggered hours within the Service Desk, it is an 8-hour day with start time varying from 07:30 to 09:00 and finish times 16:00 to 17:30.

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