About Zeacom

In 1994, Miles Valentine started computer telephony integration software company, Zeacom. Today Zeacom is a leading provider of communications solutions for business.

The company has 110 staff based in California, Sydney, Melbourne, Auckland and the UK. Distributor relationships extend the company's presence into an additional 20 markets.

Valentine was no stranger to the telephone business when he launched Zeacom; in 1988 he founded Telephone Technology Ltd, an independent telephone reseller which he built into a multi-million dollar company before selling it in 1993.

Zeacom has grown rapidly since its inception, notably in the highly competitive US market. In January 2000, Miles relocated to Southern California to manage the Zeacom's expansion into the United States. Since then, the company has expanded its US exports to account for 46% of its annual turnover and 40% of its worldwide customer base.

Zeacom's contact center and unified communications solutions are implemented on over 2200 customer sites.

Zeacom Mission

Zeacom solutions improve the way businesses communicate within the contact center and throughout the entire enterprise.

The company's mission is to provide cost-effective unified communications solutions that make high-end functions, such as Presence, Mobility and Microsoft Outlook Integration, accessible to small and medium-sized organizations - not just large corporates.

Zeacom Communications Center (ZCC) is the company's flagship product. It was developed to meet the needs of contact centers in the 10 to 250 seat size range and supports unified communications within a single environment of up to 2500 users

Zeacom Solution

Zeacom Communications Center (ZCC) is a Unified Communications (UC) solution that significantly increases the efficiency and effectiveness of communications across the entire enterprise. ZCC is primarily an SME solution offering flexible and modular CT applications designed to meet the needs of 50:5000 desktop users. ZCC brings together, on one software platform, a suite of specialized contact center and enterprise wide UC functionality that spans your entire business enterprise. ZCC works to bring life to legacy PBX infrastructure and other software applications.

At the core of ZCC is Zeacom’s well established and award winning contact center, unified messaging, mobility and desktop telephony functionality which can be combined to create an enterprise wide unified communications solution.