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Telesmart's Nationwide Surpport Service
The Value in Telesmart Service Support
Telesmart is available to serve organisations of any size, anywhere within New Zealand. From jobs as simple as the installation of a telephone, to comprehensively fitting out the largest office buildings with comprehensive PABX or VoIP networks, Telesmart is at your service.
No job is too big or too small for Telesmart
Wherever you are in New Zealand, a Telesmart engineer or telecommunications consultant can be on your doorstep, for 'urgent' service delivery.
Choose from our comprehensive portfolio of services!
- Needs Assessment: A Telesmart Telecommunications Consultant will visit you to gather information pertaining to your business requirements and workplace environment, from which a Needs Assessment can be developed and a recommended technical strategy documented and defined. This document will continue to dynamically evolve, in line with changing business requirements, maintainable by Telesmart.
- Technology Audits: A Telesmart telecommunications consultant, in concert with your staff and other relevant parties, will define the audit requirements and the rules of engagement. An Telesmart project manager will oversee the end-to-end audit timeline to ensure efficient utilisation of frontline personnel and accuracy of outcomes.
- Installation: Telesmart offers a comprehensive solution for deploying new or upgraded PABX and telephone systems. Once your equipment has arrived, we will unpack all components, dispose of all packaging, position the equipment, and assemble all components into an integrated system. Telesmart technicians can carry out all other aspects of cabling, network patching and electrical wiring. Systems will be tested for all operational and connectivity requirements and outcomes documented for review and analysis. Operational training can be provided to staff. This service includes proven business processes for managing sophisticated rollouts within tight timeframes, project management and Telesmart field service engineers to carry out the on-site services. All steps of the process are fully documented as they occur so work-in-progress can be fully monitored.
- Site Support: Telesmart's partner field service engineers are available for scheduled visits to your sites to carry out planned and reactive equipment and system support services anywhere in New Zealand. Engineers may be contracted for as little as one hour or in a permanent capacity to address long-term project activities.
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Telesmart nationwide footprint
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